Privacy Policy

Effective Date: April 15, 2024

GenRev Auctions (“us,” “we,” or “our”) operates the website http://genrevauctions.co.za and the GenRev Auctions mobile application (collectively referred to as the “Service”).

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our Service, as well as your choices regarding that data.

By using the Service, you consent to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as those defined in our Terms and Conditions unless otherwise stated.

Definitions

• Service: Refers to the website http://genrevauctions.co.za and the GenRev Auctions mobile application operated by GenRev Auctions.
• Personal Data: Data about a living individual who can be identified from that data (or from that data in conjunction with other information).
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure (e.g., the duration of a page visit).
• Cookies: Small files stored on your device (computer or mobile device).

Information Collection and Use

We collect various types of information to provide and improve our Service.

Types of Data Collected

1. Personal Data
   While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

   • Email address
   • First and last name
   • National Identity Number
   • Phone number
   • Address, State, Province, ZIP/Postal code, City

2. Usage Data
   We may also collect information that your browser sends whenever you visit our Service or access it via a mobile device. This Usage Data may include:

   • Your computer’s Internet Protocol address (e.g., IP address)
   • Browser type and version
   • Pages of our Service that you visit
   • Time and date of your visit
   • Time spent on those pages
   • Unique device identifiers and other diagnostic data

3. Tracking & Cookies Data
   We use cookies and similar tracking technologies to monitor activity on our Service. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies, but this may prevent you from using some portions of our Service.

   Examples of Cookies We Use:

   • Session Cookies: To operate our Service.
   • Preference Cookies: To remember your preferences and various settings.
   • Security Cookies: For security purposes.

Use of Data

GenRev Auctions (Pty) Ltd uses the collected data for various purposes, including:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis for improving our Service
• To monitor Service usage
• To detect, prevent, and address technical issues
• To send you news, special offers, and general information about goods and services, unless you opt out

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state or country, where data protection laws may differ. If you are outside South Africa and choose to provide information to us, please note that we transfer the data to South Africa and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

GenRev Auctions (Pty) Ltd will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

GenRev Auctions (Pty) Ltd may disclose your Personal Data in the belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of GenRev Auctions (Pty) Ltd
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users or the public
• Protect against legal liability

Security of Data

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide it on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

For paid products and/or services, we use third-party services for payment processing. We do not store or collect your payment card details. These details are provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy.

Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for their content, privacy policies, or practices.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. We will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Data Protection Policy (POPIA Compliance)

The Company is committed to ensuring compliance with the Protection of Personal Information Act (POPIA). All employees, vendors, and agents are informed of measures taken to protect personal information. Access to personal data is restricted, and those who do have access are given the minimum necessary access.

Data is encrypted to protect against unauthorized exposure, and security measures are in place for both electronic and non-electronic files. Regular risk assessments ensure that our data protection practices meet the requirements of POPIA.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@genrevauctions.co.za

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.